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 We're here and ready to help you!
First State Bank & Trust is dedicated to making sure banking is still a people business by providing you peace of mind when it comes to your finances during these uncertain times. In light of the recent stay at home order, please know that we will continue to offer drive thru service at the locations listed below. Our call center staff is also available to help you with any questions you might have.
We encourage you to take advantage of our remote digital banking services such as telephone banking, online banking and mobile banking with our First State KS Mobile App. You can also make deposits via our Mobile App and at any of our ATM's. In addition to all of these options, you will continue to receive the friendly customer service you have come to expect from us here at First State Bank & Trust.
Our Digital Services include:
• Online mortgage application
• Online Banking to manage your accounts, transfer funds, and more.
• Our free Mobile Banking App that can be downloaded to your smartphone.
• Mobile Deposit from our Mobile App, to deposit paper checks from your smartphone.
• Paying your bills with Online Bill Pay.
• Popmoney® for sending money to family, friends and other trusted recipients.*
• Using your Debit Card whenever possible to pay for items rather than using cash.
• Mobile Wallet, which offers a touchless way to pay for goods and services.
• Surcharge-free ATMs that offer an easy way to get cash, and deposit bills and checks
On Friday, March 20, we began offering drive-thru only service at our locations, until further notice. Most things handled inside our bank locations can still be handled using our drive-thrus, night deposit, email, phone, mobile and online channels or via ATM. However, if you need additional service, please call 800-463-7782 to schedule an appointment.
Drive Thru Only Service: The following locations will offer drive thru service only, until further notice. Although lobbies are closed, we will continue to offer night deposit, ATM, mobile deposit, by phone and by appointment only.
No Drive Thru or Lobby Services: The following locations will not be offering drive thru or lobby services during this time.
Tonganoxie - Downtown
400 S. Bury Street
Tonganoxie, KS 66086
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Lawrence - Vermont Street
609 Vermont Street
Lawrence, KS 66044
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Our Downtown Tonganoxie location located at 400 S. Bury Street, Tonganoxie, KS 66086 will have no lobby or drive-thru access during this time. Our Highway location will continue to offer Drive-Thru service for our Tonganoxie customers.
The following services will continue to be available at our Downtown location:
- Night Drop Deposit will be processed daily
- Safe Deposit Box - please call us at 800-463-7782 to set up an appointment to access
Our Vermont location located at 609 Vermont Street, Lawrence, KS 66044 does not offer drive thru services and will not have lobby access, during this time. Loan customers can be seen by appointment only.
We encourage customers to take advantage of the following services that will remain available during this time:
- Night Drop Deposit (located on the east side of the building)
- ATM withdrawals and ATM deposits
- For all other transactions, please visit our Monterey Way location located at: 3901 West 6th Street, Lawrence, KS 66049
Our Customer Contact Center:
Our customer contact center will be open regular hours:
- Monday - Friday 8am - 5pm CST
- Saturday 8:30am - Noon CST
- Call us at 800-463-7782
Loans Online: Thinking of buying a home? Looking to refinance? Apply online today at https://firststateks.mortgagewebcenter.com/ to get pre-qualified.
Loans by appointment: New and modified loan applications are available by appointment only. Please call 800-463-7782 to schedule a time.
Loans by phone: New and modified loan applications are available over the phone. Please call 800-463-7782 to visit with a loan officer.
Safe Deposit Box: Access to safe deposit boxes is available by appointment only. Please call 800-463-7782 to schedule.
Our Trust and Investment Services: Questions concerning investments or financial planning can be directed to our financial services department. Please call 800-463-7782 and ask for Dustin Barker.
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