Visa Network Disruption

On April 30 between 5:00pm - 7:22pm, a Visa network disruption may have caused some PIN-based transactions to be declined. The issue has since been resolved. If your transaction was affected, please be assured there is no issue with your card, and you may now attempt the transaction again.
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Important Phone Numbers

Questions?

 Call Us Toll Free

800-463-7782

 Email Us 

Send us an email 

Customer Contact Center Representatives are available Monday - Friday from 8:00am to 5:00pm and Saturdays from 8:30 to Noon.

If you need to reach us after hours, we do offer after hours support for most products. If you still need our assistance, please send us an email or leave us a voicemail and we will respond the following business day.

Debit Cards

Lost/Stolen Debit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
888-263-3370

Debit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
855-961-1602

International:
727-227-2447

Activate your Debit Card

After Hours, 24/7:
855-726-4885

If you have trouble activating
your card, please call:
M-F, 8am-5pm
800-463-7782

Dispute a Transaction

M-F, 8am-5pm
800-463-7782
or
Visit one of our locations

Credit Cards

Lost/Stolen Credit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
800-325-3678

Credit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
855-961-1602

Activate your Credit Card

After Hours, 24/7:
800-543-5073

M-F, 8am-5pm
800-463-7782

Credit Card Disputes

After Hours, 24/7:
800-600-5249

Credit Card Online Help

After Hours, 24/7:
866-572-1637

MYCARDSTATEMENT.COM

Make a Payment via Phone

After Hours, 24/7:
800-423-7503

Make a CC Payment using your FSB&T account

M-F, 8am-5pm
800-463-7782

Redeem Credit Card Rewards via phone

After Hours, 24/7:
800-854-0790

SCORECARDREWARDS.COM

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