Find Us

 

Important Phone Numbers

Questions?

 Call Us Toll Free

800-463-7782

 Email Us 

Send us an email 

 Find Us

Find a location

Customer Contact Center Representatives are available Monday - Friday from 8:00am to 5:00pm and Saturdays from 8:30 to Noon.

If you need to reach us after hours, we do offer after hours support for most products. If you still need our assistance, please send us an email or leave us a voicemail and we will respond the following business day.

 Debit Cards

Lost/Stolen Debit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
800-791-2525

Debit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
866-842-5208

International:
701-461-2551

Activate your Debit Card

After Hours, 24/7:
800-448-8268

If you have trouble activating
your card, please call:
M-F, 8am-5pm
800-463-7782

Dispute a Transaction

M-F, 8am-5pm
800-463-7782
or
Visit one of our locations

 Credit Cards

Lost/Stolen Credit Card

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
800-325-3678

Credit Card Fraud?

M-F, 8am-5pm
800-463-7782

After Hours, 24/7:
800-369-4887

Activate your Credit Card

After Hours, 24/7:
800-543-5073

M-F, 8am-5pm
800-463-7782

Credit Card Disputes

After Hours, 24/7:
800-906-0005

Credit Card Online Help

After Hours, 24/7:
866-604-0380

MYCARDSTATEMENT.COM

Make a Payment via Phone

After Hours, 24/7:
800-466-3552

Make a CC Payment using your FSB&T account

M-F, 8am-5pm
800-463-7782

Redeem Credit Card Rewards via phone

After Hours, 24/7:
800-854-0790

SCORECARDREWARDS.COM

 

Locations & Hours

Lawrence - Vermont Street

Location-Vermont-Street

Address

609 Vermont Street
PO Box 701
Lawrence, KS 66044

Phone Numbers

Toll Free: 800-463-7782
Local: 785-749-0400
Fax: 785-749-4144

GET DIRECTIONS

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: CLOSED
Please visit our Monterey Way location for Saturday service.

Drive-Up Hours

Not Available at this location.
Please visit our Monterey Way location for Drive-Up capabilities.

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Lawrence - Monterey Way

Location-Monterey

Address

3901 W. 6th Street
Lawrence, KS 66049

Phone Numbers

Toll Free: 800-463-7782
Local: 785-749-0400
Fax: 785-843-3581

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 8am – 6pm
Saturday’s: 8am - Noon

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Perry

Location-Perry

Address

402 Plaza Drive
PO Box 7
Perry, KS 66073

Phone Numbers

Toll Free: 800-463-7782
Local: 785-597-5151
Fax: 785-597-5154

Get Directions

Lobby Hours

Monday – Friday: 8:30am – 4:30pm
Saturday’s: 8:30am - Noon

Drive-Up Hours

Monday – Friday: 8am – 6pm
Saturday’s: 8am - Noon

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Tonganoxie - Downtown

Location-Downtown

Address

400 S Bury Street
PO Box 219
Tonganoxie, KS 66086

Phone Numbers

Toll Free: 800-463-7782
Local: 913-845-2500
Fax: 913-845-5100

Get Directions

Lobby Hours

Monday – Friday: 9am – 3:30pm
Saturday’s: CLOSED

Drive-Up Hours

Monday – Friday: 9am – 4pm
Saturday’s: CLOSED

ATM located at 24-40 & 3rd Street, Tonganoxie, KS

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Instant-Issue-Vector

Instant Issue Printing

Tonganoxie - Highway

Location-Highway

Address

1525 Highway 24-40
PO Box 219
Tonganoxie, KS 66086

Phone Numbers

Toll Free: 800-463-7782
Local: 913-845-2500
Fax: 913-845-2991

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 7am – 7pm
Saturday’s: 7am - Noon

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Basehor

Location-Basehor

Address

15506 Pinehurst Drive
Bonner Springs, KS 66012

Phone Numbers

Toll Free: 800-463-7782
Local: 913-724-2121
Fax: 913-721-1700

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 7am – 7pm
Saturday’s: 7am - Noon

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Legends

Location-Legends

Address

10900 Parallel Parkway
Kansas City, KS 66109

Phone Numbers

Toll Free: 800-463-7782
Local: 913-299-8831
Fax: 913-788-8009

Get Directions

Lobby Hours

Monday – Friday: 9am – 5pm
Saturday’s: 9am - Noon

Drive-Up Hours

Monday – Friday: 7am – 6pm
Saturday’s: 7am - Noon

ATM on Site

View Location Services

Icon-Notary-Vector

Notary Services

Icon-Night-Drop-Vector

Night Drop

Icon-safe-deposit-box-vector

Safe Deposit Boxes

Icon-Coin-Counting-Vector

Coin Counter

Icon-Personal-Banker-Vector

Personal Banker

Icon-ATM-Deposit-Vector

ATM Deposit

Icon-Instant-Issue-Vector

Instant Issue Printing

Contact Us

Call us

Toll Free 800-463-7782

Email us

We're happy to assist with any questions or comments you have. Please email us using the form below, and we'll get back to you during normal business hours. Please note that email messages are not secure; do not send sensitive information such as passwords, account numbers, PINs or social security numbers.

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Routing Number
101114303

Report Lost/Stolen Debit Card

  800-791-2525

Report Lost/Stolen Credit Card

  800-325-3678

Debit Card Fraud Prevention Services

  866-842-5208

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