EMV Chip Cards: Frequently Asked Questions

cards

What is a chip card?

Are Visa chip cards more secure than magnetic stripe cards?

Can I still use my card over the phone or online?

Where can I use my chip card?

Can I use my Visa chip card for all the same things as my old card?

Will my chip card still work at the ATM?

Will a chip card be more expensive for me to use?

When will chip cards be accepted in the U.S.?

What happens after October 1, 2015?

When should I expect my FSB&T chip debit card?

Will I still have a School Card?

When should I expect my FSB&T chip credit card?

Once I receive my chip debit card, do I need to notify the bank before I travel?

What is a chip card?

Chip cards are regular plastic credit or debit cards with an embedded microchip. The chip protects in-store payments because it generates a unique, one-time code that is needed for each transaction to be approved. It is virtually impossible for fraudsters to replicate this feature in counterfeit cards providing greater security and peace of mind when used in-store. A chip card also has a magnetic stripe on the back of the card.

Are Visa chip cards more secure than magnetic stripe cards?

All Visa cards offer protection from unauthorized use of your card or account information. Visa chip technology offers another layer of security when used at a chip-activated terminal, because it generates a unique, one-time code that is needed for each transaction to be approved.

Can I still use my card over the phone or online?

Absolutely. Your card will work over the phone and online just like it always has.

Where can I use my chip card?

You can use your chip card anywhere Visa cards are accepted. You can swipe your card just like you do today using the magnetic stripe on the back of the card, if a chip-activated terminal is not yet available. The terminal or the cashier will prompt you to insert and leave the card in the terminal until the transaction is complete if it’s activated for chip.

Can I use my Visa chip card for all the same things as my old card?

Yes, you can still make purchases as you always have — by entering the card number online or swiping your card at merchant locations that do not yet have chip readers. You can also continue to use your card at ATMs.

Will my chip card still work at the ATM?

Yes. You can continue to use your card as you do today by following the instructions at the ATM.

Will a chip card be more expensive for me to use?

There will be no additional cost associated with the chip card.

When will chip cards be accepted in the U.S.?

Merchants have already begun to deploy chip terminals, so you will see more and more merchants accepting chip cards over the next few years. Magnetic stripe cards will continue to be accepted.

What happens after October 1, 2015?

The October 2015 deadline does not mean that you MUST have a chip card by this time, it simply means that if a merchant does not have a chip card compatible terminal by this date then the merchant could be held responsible for any fraud that is performed on that terminal. Both chip and non-chip cards will continue to work on either type of terminal after this date.

When should I expect my FSB&T chip Debit card?

We will send additional communication before any new cards are mailed to you. Watch for correspondence, coming at a later date.

Will I still have a School Card or Lawrence Humane Society Debit Card?

You will receive the same type of card you currently have, it will just have the chip embedded into the front of the new card.

When should I expect my FSB&T chip Credit card?

We will send additional communication before any new cards are mailed to you. Watch for correspondence, coming at a later date.

Once I receive my chip debit or credit card, do I need to notify the bank before I travel?

Yes. We recommend that you call the bank at 800.463.7782 if you ever plan to use your FSB&T cards while traveling, so your card access isn't interrupted. For your protection, we'll continue to monitor card activity even when a travel notice is set. If you encounter any issues while traveling, we're here to help.